Do you offer free shipping? We offer free standard shipping on orders delivered within the 48 contiguous United States. Most products in our Clearance Center will ship up to 4 business days (Monday - Thursday); custom products will ship within 7-15 business days. Expedited shipping is also available for items we have in stock. Most items are shipped directly from the factory using common national carriers because of their reliability and tracking ability. "Shipping time" does not infer arrival time of order to you. For a more accurate delivery time, you may call Customer Service at 800.454.BATH (2284). Do you offer shipping to Alaska, Hawaii?Shipping charges on orders delivered to Alaska or Hawaii will have an additional charge of $350.00 per pallet. Unless otherwise stated on the quote, payment of these charges is the sole responsibility of the customer. If you have any questions at all, please contact Customer Service at 800.454.BATH (2284). Can my order be shipped overnight?

We can ship many of our items overnight or 2nd day air. The customer will be responsible for any additional drop-ship or express shipping charges. To arrange for expedited shipping, or for information and pricing, please call 800.454.BATH (2284). Will my purchase be placed on backorder?Wall Mount Projector Mirror Even with all the customization available for your American Bath Factory product, all our products should ship within 15 business days. T Shirt Life Cycle AssessmentIf for some reason your product is on backorder, we will provide you with a reasonably estimated shipping date, and you will have the option of canceling your order for a full refund.Led Light Strips For Golf Carts Where are the items shipping from?

Products ship from our factory in Corona, CA. Will I be notified before delivery? Prior to delivery, the freight carrier will call to schedule a delivery appointment day and time for freight deliveries. Appointments are available during normal business hours (Monday-Friday) and span an approximate 4-hour period. Extraordinary delivery requirements may create additional delivery charges. To ensure you receive the product in good condition, a signature is required for freight delivery. The buyer must inspect the merchandise immediately upon receiving the product(s). In order for the buyer to be held blameless upon receipt of goods, any visible damage to shipping container must be recorded on receiving receipt. Additionally, claims associated with shortage, loss or shipping damage must be reported within 24-hours after receipt of shipment. Damage claims made after these time periods may be rejected by the carrier. If you find damage, defects or missing parts, please contact our Customer Service department at 800.454.BATH (2284).

Are there any special delivery instructions for bathtubs? Our tub prices include the packaging, freight and curbside residential delivery within the 48 contiguous United States. With curbside residential delivery, your tub will be delivered via tractor trailer. You are responsible to remove the tub from the truck and arrange for it to be brought into your home, garage, etc. (Please be advised: cast-iron clawfoot tubs are approximately 225 - 400 pounds; acrylic tubs are approximately 180 - 350 pounds each.) The driver is not responsible for bringing freight into your home, garage, etc. and does not assist with unpacking, set up or clean up. Liftgate service is also available (additional charges may apply). With this added option, the driver will lower the boxed tub from the truck via liftgate to street level at curbside. You are still responsible for making arrangements to have item(s) brought into your home, garage, etc. Remember, if you do not add the liftgate service option when ordering, you will need to arrange for the tub to be lowered from the truck at the time of delivery.

What should I do upon delivery of my freight shipment? Please Read Before Signing the Delivery Receipt The Truck Drivers are instructed to allow you to inspect product at time of delivery, if you should have any problems with the inspection call ABF immediately. NOTE: American Bath Factory does not shrink-wrap our boxes; shipments received this way should be thoroughly inspected before signing or accepting delivery. Any concealed damage or missing items must be reported within 24 hours. Your signature is acknowledgment that items were received in full and in good condition. This shipment may include individually boxed items inside. It is your responsibility to inspect this shipment prior to signing the delivery receipt. Before you sign the Delivery Receipt for your bathtub Take two minutes to examine the crate in front of you. Any obvious damage or defect on the crate (such as broken pieces or the crate does not appear to be intact). Rectangular-shaped holes where a forklift may have penetrated a crate side.

Shoddy-looking repairs to the crate. Any indication that the crate has sustained a tip-over, or a strong impact anywhere. Inspect box for any obvious damage, open top and do a general inspection. If you are unable to fully inspect note on the delivery receipt: "One Crate received - contents not fully inspected" If the box is damaged, but upon general inspection you do not see visible damage to the bathtub, note on the delivery receipt: "One crate received damaged - contents not fully inspected" If you do see damage to the bathtub, please call American Bath Factory before you sign for or refuse the bathtub. An ABF customer service rep. will talk you through the damage and try to determine if it is simple minor damage that can easily be repaired or if the damage is extensive and the tub should be refused. Having a digital camera on hand for delivery and taking pictures of any crate damage is a great idea, and so is writing additional details of crate damage on the delivery receipt, however, neither is necessary.

Remember: Your signature on a written document has real legal power! Signing a delivery receipt means that you are acknowledging receipt of an item in good condition, unless you noted otherwise on the delivery receipt (you can read your delivery receipt yourself to verify this). It also means that the freight carrier will use the document you signed to reject any damage claims that American Bath Factory will make on your behalf. After you have signed the Delivery Receipt for your bathtub You have 24 hours to uncrate the bathtub and carefully inspect it for hidden damage. Most freight carriers in the USA will not honor hidden damage claims after 24 hours from delivery, no matter how you signed for it. If not installing tub upon receipt; make sure tub is stored in a safe, dry place, and out of the elements. Please call our Customer Service Department at 1-800-454-2284 if you have any questions M-F 7:15 am to 4:00 pm PST. What do I do if my delivery location is not accessible for my freight delivery?

If the delivery location is not accessible to tractor-trailers, the customer is responsible to inform American Bath Factory at the time of order, or the carrier when scheduling delivery, so that appropriate modifications (delivery or pick up location, type of truck required, etc.) can be made in advance. Please consider items such as small gravel roads, low hanging trees or anything that would impede a tractor trailer from making the delivery. If after shipping it is discovered that the freight company could not deliver the bathtub to your residence, you will be contacted by the freight company or our customer service department. We will either arrange delivery to another location or hold the tub at the nearest terminal for up to three business days. (Additional charges for storage and redelivery may apply.) If the tub remains undelivered, it will be returned to American Bath Factory and the customer will be billed for the total storage and shipping charges (both directions).