My wife and I bought our Jetsetter NXT from Andrew Boe at the Ferndale Northwest Hot Springs location. We couldn’t be happier with the service we received during our purchase. Andrew continues to deliver solid advice and customer service months after our purchase. Highly recommend both the hot tubs and … We just got our first spa delivered and were so impressed with the excellent service from the salespeople to the installers. Highly recommend, great company! The guys are always helpfulWe bought our hot tub about a year ago. We had lots of questions while selecting our hot tub. Andrew was fantastic during the whole delivery and set up. We have had many questions over the last year and the guys are always helpful. I recommend stopping in and checking … They know their stuff!I bought a junker spa at a big box store about 5 years back to save a buck and low and behold they didn’t have a service department when it broke. I got to know these guys at Northwest Hot Springs pretty good because they were coming out to fix …

We’re fansWe had a problem with the spa, a leaking lamp assembly.  Because the plastic window was no longer made NW Hot Springs had to adapt another type, and the new one needed three trips to get it right.  So why five stars?  The place made them, promptly and with concern … Eager to recommend you to othersWe wanted to let you know what a great job your two employees, Elmer and Paul, did with the delivery, installation, and initial setup of our Vanguard tub.  They were knowledgeable, pleasant, efficient, and appeared to really enjoy their work.  The process of installing the tub was fascinating to observe, … I am so happy we went with NWHSAndrew was our sales person. He was very helpful in our choice for the right tub for us. We enjoyed our visit to the store. After we bought our spa. He was instrumental in making sure our delivery and set up was completed at our convenience. As we live on … Everything went “swimmingly”Andrew Boe at Northwest Hot Spring Spa was absolutely awesome.

Gave us a great deal, stood by his product, was very helpful and knowledgeable and then even came for the installation to make sure everything went “swimmingly” pun intended =) thank you very much Andrew and Northwest Hot Spring Spas … Quick, easy and painless!I initially went to NW Hot Springs in Ferndale, WA to inquire about getting rid of my 15 year old hot tub. But as soon as I walked into the store, I knew that I was in trouble. The selection of hut tubs is incredible and they even have a … We love our tub!We researched which hot tub to buy for over a year. The service information and answers to questions we received from Shaun at Northwest Hot Springs made the decision to go with their Hot Springs product easy. Shaun was always available to answer our questions and helped organize the delivery … The team at NWHS was excellentThe team at NW Hotsprings was excellent! From sales through installation and follow up questions, they have been fantastic. We had a particularly interesting installation requiring a crane.

The coordination between delivery, crane operation and installation was flawless.Superb customer service to go along with a great product!!!! We recently purchased an Envoy spa and a Covana cover to go along with it. Bathroom Tiles For Sale SydneyThe guys that came to deliver and set up the spa were awesome!!! Best Way To Clean Mesh Running ShoesIt was pouring rain and they made sure everything was placed as … Portable Carbon Air Cleaner Great customer serviceGreat customer service. Answered all our questions and helped us choose just the right hot tub that would fit our needs. They recommended the right contractor to wire it in and delivery was on time and setup was completed in a timely fashion. They trained us on the operation and …

Absolutely Flawless Customer ServiceBought my FreeFlow Pug-n-Play spa here almost a year ago and have been enjoying it almost daily ever since. Everyone there is really friendly and helpful. They let us “dry test” several spas in the showroom, so that we could see which one fit us best. Once we had picked … Superbly PleasedFor many years we have been superbly pleased with the product and the service at NW Hot Springs. We sit together in our hot tub every evening. It is an important part of our athletic and family life. We couldn’t do it without NW Hot Springs, no exaggeration. The Best Investment we have madeWe live in south east Alaska we were in the market for a hot tub and we contacted NW HOT SPRINGS IN FERNDALE WA. We talked to Dan he took the time to answer all our questions in choosing the right one. he delivered it to Seattle to be shipped … Works like the day it was newMy parents bought a hot tub from NW Hot Springs in the mid 80’s. We used it quite a bit while I lived at home and when ever I came home to visit during college.

They just gave me the hot tub and after moving it to our house, everything … We bought our hot tub from Northwest Hot Springs in 2003. This last winter we had a lot of flooding in our area and our “full” hot tub floated away. Once the water level went down and the hot tub came to rest, we emptied it, let everything dry out … I bought a 7 person hot tub that probably weighed close to a thousand pounds and the delivery went smoothly. The staff who delivered the hot tub did a wonderful job in the placement of the tub and was also helpful in assisting us with the information on which chemicals … Use it almost every dayWe bought our Prodigy spa on a snowy day in March and have used it almost every day since. The staff at NW has been great through delivery, set-up and offering advice on care and maintenance. You just won’t find this at the big box stores. Extremely Courteous and ProfessionalEveryone here is extremely courteous and professional, and the spa we put in is absolutely beautiful.

The Pool is Pristine…Greg is the BEST! the pool is pristine after he does his magic. Thank you Northwest Hot Springs for your capable employees. Outstanding ServiceWe love our Swimspa and Covana cover. Both Covana and Northwest Hot Springs have completely stood behind their products and offered us outstanding service from install to problem solving and products. Complete and ProfessionalWe used to have a pool and my wife loved swimming as her source of exercise. Our new house could not support a pool. No problem, Northwest Hot Springs literally delivered it with a crane over the top of the house. 4 years later we had a problem with the … Customers for 30 YearsWe have been customers of NW Hot Springs since 1986. Originally had home with in ground swimming pool and hot tub. Built new home in 2003, purchased new hot tub at that time. For 30 years we have purchased chemicals and cleaning supplies exclusively from NWHS and used them for … Great to work withJordan sold us our spa.

Elmer and Paul did the set up. Elmer explained what we were to do but we were so excited we could not remember it the next day. Jordan explained it to us again like it happens all the time. They have been great to work … Thank you Northwest Hot Springs!!!!! Greg is an absolutely impeccable service technician. Greg and team have always been prompt and attentive to help us whenever we needed anything at all. We live in an area that is hard to get prompt service, but Greg and team always manage to make … It’s great for sore muscles!We love our hot tub – the Limelight. I wasn’t on board when my husband decided we should get one, but I’m glad he talked me into it. The kids use it all the time and I love getting in at night by myself with a book. It’s great for … I Still Love it!These guys are great. I love my hot tub. They delivered it quickly and customized it to what I want. When I had trouble balancing my water they were very patient and kind when I brought my water up to be tested (all the time!).