So, in June we decided to get my mom one of these tubs so that she could start taking a bath again also shower and wash her hair. I have to say that the tub is nice. BUTTTTTTT when she discovered that she could not work the handle to take a shower it was very disappointing to her. So, I called to get her tub some maintenance to find out that all the numbers that were left for her in case she had any troubles were all BAD NUMBERS. Premier Care In Bathing Bathtub Installation Please do not use this company, from the salesman to the fitters it is over priced and the finish is awful. They are not dementia friendly and only employ contractors not their own fitters. So services is second rate. We heard the fitter shouting in my dads hall at the surveyor, which if anyone knows people with dementia it is very frightening for them. Getting hold of someone is authority to speak to is also a nightmare - I had to be... Premier Care In Bathing Customer Care My elderly father (he is 77 years old) was pressured into buying this “custom” bathtub for $26,000 by a salesman/contractor representing Premier Care in Bathing, who came to his door.

He was told that the bathtub would be made specifically to fit into his bathroom seamlessly and that he would need to purchase a much larger water heater for the tub to function. Vinyl Tile That Looks Like PebblesUpon delivery and installation we discovered that the tub does not fit seamlessly... Gun Safe Movers Nj My tub is leaking around the door and it has been two months now and they have got my phone # blocked so i can only call them from an out side # one time and then they will block it also i have the dates i called they will not return my calls i am With out a bath i can only use the shower i have only one foot and the use of my other leg is no good i Wall Mount Toilet Ringsneeded a bath i am paying for a bath i guess i will have to stop paying and see if that will help...

Put down payment of 1,000.00 dollars down on tub, cancelled with in stated period on contract Premier refuses to refund my deposit back! Continue to get run around when calling! Will not accept this and will be filing suit! I am an electrical contractor in Wisconsin. They did not pay me for jobs I did for them. The rep promised to take care of the invoices but now he ignores my calls or his voicemail box is always full. I think there are many other contractors that are trying to collect from previous jobs. If you call the main number and try to get the accounting department, you also don't get a live person to talk to. You must leave a voicemail and that voicemail... I am an electrician I was also screwed by this company stating another company bought them and they cannot pay me what they owe me. So I worked for them for free and they want me to swallow it and keep working for free! By the way folks do your research no ONE bought them they are just changing names. The owners live in England and screwing everyone in the US, workers and the elderly.

Premier installed a shower for my dad May 26th, 2016. Everything seemed ok, but the next day we tried to take a shower and water comes through the door on to the floor. I've called the #1800-599-8864 daily since then. They would transfer me to another # and I'd leave a message. No one returned my calls. Today, June 8th Ayanna told me that they're working on getting a date to get the installer back out, but no one called to inform me. Save $1,500 on a New Walk-In Tub Click here for Offer Details. Home Our Process In-Home Consultation What Walk-in Tubs Cost and How to Request a Quote Schedule a free in-home consultation with a Premier Care Bathing Consultant today. Every Premier Care bathroom transformation begins with an in-depth, in-home consultation. This free service is available to any person ready to address their mobility needs and increase their independence with bathroom features and accessories that focus on safety and quality. During this session, a Premier Care Bathing Consultant will work with you and assess your home and bathroom space to efficiently deliver the best solutions to help you feel comfortable, confident and secure bathing at home.

Whether you are a senior with limited mobility, use a wheelchair to access your bathroom or are a caregiver wanting a safe and accessible bathing solution for your loved one, Premier Care in Bathing™ can help address your needs. During your in-home consultation, your Premier Care expert will thoroughly discuss your specific needs, health concerns, ailments and physical abilities, as well as additional things to consider, such as existing plumbing, disposal of old unit and many more deciding factors. By getting to know you, your daily routine and how an accessible bathroom can help you better manage your day-to-day lifestyle, they can help you choose a Walk-In Bath or Walk-In Shower that fits your established needs, as well as your home and your budget. Work with Your Space Creating your own at-home retreat is about more than finding safe bathing solutions that address your physical needs and mobility limitations. It is about building a space that gives you peace of mind and independence, while also making the most of your bathroom‘s floor plan and space.

During your in-home evaluation, your Premier Care Bathing Consultant will take measurements of your current bathroom to ensure a perfect fit for your new Walk-In Bath or Easy Access Shower. From considering your mobility needs and wheelchair‘s width when creating paths to maneuver through your bathroom, to helping choose the best spot for your new Walk-In Tub or Shower, your consultant‘s experience and skills can be applied to helping you create a fully accessible space for you and every other member of your household. Schedule Your Free In-Home Consultation Today Take advantage of this complimentary service and rediscover the comfort and relaxation of a safe bath at home. Contact Premier Care in Bathing today to set up your appointment with one of our specialists to find the right Walk-In Bath or Easy Access Shower for your home and lifestyle.Premier Care in Bathing Reviews Filter Filter 17 Employee Reviews Popular Rating Date Jun 13, 2016 I worked at Premier Care in Bathing full-time (More than 3 years) Pros I worked with a fantastic team of individuals and my supervisors always encouraged us.

Pay is decent for the Daytona area and the ability to make extra from incentives was always there. Cons The company itself went through too many changes due to financial woes. Senior management was unable to pull the company out of the fire. Advice to Management Don't expect your hourly employees to keep the company afloat. Hire a marketing company that knows what they're doing to produce sales and bring in new business. Jul 11, 2016 I worked at Premier Care in Bathing full-time (More than a year) Pros It used to be a good company, before it was taken over by Blackstreet Capital. Cons The BBB rating says it all. May 21, 2016 I have been working at Premier Care in Bathing full-time (Less than a year) Pros Courteous staff, job accommodates with real life emergencies and the satisfaction of helping people in need. Weekly pay, when bonuses do come back, you'll love it. Cons Going through some changes right now. So no bonuses, strictly hourly. Not a livable salary whatsoever. Due to these changes, the company has to be very strict right now in regards to efficiencies such as talk time, not ready time and breaks.

Advice to Management Stay strong through the changes and hope for the best. The community relies on everyone sharing – Add Anonymous Review May 14, 2016 I worked at Premier Care in Bathing full-time (More than 3 years) Pros Interesting customers, great co-workers and installers, their products prevent injuries and help people stay in their own home and remain independent. Cons Long drives, very little control of your schedule. The company kept promising to improve marketing and set more appointments but never came through. Advice to Management Do do more marketing. Do stop pricing yourself out of the market. Organize appointments to minimize time wasted in predictable traffic jams, and let employees have work life balance. Feb 13, 2016 Pros good bonuses and great product Cons office support personnel not friendly to consultants Advice to Management give full day of appointments on days workef Nov 16, 2015 I worked at Premier Care in Bathing full-time Pros Dependable payroll, proactive with Morale based activities.

Very good with its customers. Cons Claims it wants to be pro-active in updating process and proceedures. However, when faced with suggestions it is shut down. Very antiquated in this manner. Does not always hire the right qualified employee (Example: 2 new hires were unable to copy and paste for a position that is VERY computer driven). Advice to Management Work smarter not harder! Aug 11, 2015 Helpful (2) Pros The people that you work with are very nice and helpful. Cons Run fast if you are applying for the customer advisor rep position. Believe nothing of what the hiring lady with the accent tells you, she sold me on the most of the reps make $14 - $18 dollars an hr. But what she does not tell you is that they make that money possibly once every two months, your main job is to just cold call outbound off off very old leads like 2009. Even if you get an appointment it's not guaranteed that your will actually get the $25 bonus until the outside sells person closes the deal. And what's worse the training is a complete joke.

They put you on the floor with headsets that barely work, and then sometimes there are not even enough headsets with chargers so you could possibly be limited on how you do your job! The call center is set up like a cotton plantation from the 1900's slavering days. There are a lot of supervisors and leads that walk around a lot and concentrate hard on cracking the whip instead of ensuring that the calls your are doing present "Quality" not "quantity". I could possibly have made a few extra appointments if the scheduling department would answer faster. This place just wants numbers, it's a joke absolutely but if u need a few extra dollars then it works as a stepping stone. They may be the invention of the walk in tub and the doors with the shower, but they won't be for long with there bad marketing and horrible redialing of the same poor elderly people over and over again. Run like hell Advice to Management Listen to your employees, they are very loyal and some of them are very smart very highly trained better than some of your supervisors and floor walkers.

The CEO and COO upper level management should also not discipline your supervisors and H.R. Employees are the company or maybe you feel that it's just a seat being heated for your call volume. Your call center statistics need to be realistic realigned. The calls need to be monitored closely to ensure they are being disposition correctly and called back at the right time. You also need to provide additional Information on how to deal with irate Canadians . If you don't listen your competitors will and you will be left in the dust. May 21, 2015 I have been working at Premier Care in Bathing full-time Pros Getting to help people bathe safelyOpportunity for more income through spiffs Cons Its more like telemarketing, but you're supposed to be calling people who had called first.Advice to Management When information or policies are changed everyone should be made aware. Jan 10, 2015 I worked at Premier Care in Bathing full-time (More than a year) Pros It's a job. That is about it. They do offer some bonuses and spiff for your appointment making a sale but aside from collecting a check there is not much to talk about positively.

Cons They assign you a desk, you read through a script while on a dialer that constantly throws calls at you. The only relief from hundreds of calls is when you clock out for the day. When you do get a live caller that is willing to say more than hello and hang up they want you to talk about their "mobility issues" and get then talking about how much they hurt. Most of the appointments that are set are with elderly that really don't know the prices and nor can we tell them a sales person is going to arrive at their door and give them a price from 15 - 30k then further talk about how their pains are worth the cost. It's a sad job knowing people are out there with issues but if they had a good product and correct marketing people would be calling in to set an appointment instead of telemarketing hundreds of calls a day to get a response. Oh and need you voice a concern you will be on management's radar and you will eventually get a response to belittle you and say you are there to do the job not voice a concern or suggestion.

That's if they don't lay you off first and go to the next grunt to do the job. The ones that stay there working long term likely don't have skills to get away and do a different job. Oh and benefits are horrible. I would have been less offended being offered no benefit package than the crap they do offer. If you get a email to interview with this company, run away fast! Advice to Management Do more than smile. Get organized and be true leaders. Leading by fear is the worst way to manage and less likely to keep quality employees. revamp your benefits, give better paid time off. Fire all the management and start fresh. Or at least give them the fear factor of leading and see how they like having their job security always feeling like it's on the line. Oct 23, 2014 I have been working at Premier Care in Bathing full-time (Less than a year) Pros -Managers are great and the employees work very well together-Fantastic product for a niche market-The company continuously adapts to economical changes-Best company for this industry Cons -100% commission, so money flow is unpredictable-ALOT of driving/traveling-Appointments are unpredictable