We have 3 crane toilets and 2 out of the 3 tanks have spontaneously ruptured in the the past year with the most recent one in August while we were at work so it flooded a good portion of our house and caused over $17K of damage. The first tank ruptured in 2013 but unfortunately we did not retain the tank or take any pictures since we had no idea that a year later we would be dealing with another tank rupturing. However, the first tank’s rupture occurred in the top side when nobody was using it. We were only lucky in that we were at home and heard the pop sound and water running so we were able to shut the valve off before too much damage had occurred. This tank was in our bathroom next to our kitchen. On August 20, 2014, the second commode ruptured between the hours of 8 am and 12 pm in the morning and was discovered when we came home for lunch and as you will see by the documents and pictures I have attached, it creating quite a bit of damage. This tank is still in our possession as I am considering having the porcelain tested since I feel certain that there tanks have come out of a batch of flawed tanks that may have been created during the manufacturing process.

The rupture on this tank occurred at the main hole and split out past both of the bolt holes. The bolts were not tightened too tight since my husband was able to remove them without any tools. Our 3rd bathroom tank has also been removed since we feel that 2 out of 3 tanks is a pretty good indicator that we will have another one fail and coincidentally, the two toilet tanks that we do have in our possession have the EXACT same manufacturing date of December 13, 1995, which also supports my theory that the tanks are flawed. (see the enclosed pictures 121 and 003) I am requesting that Crane refund us our deductible in the amount of $2,748 due to the damaged caused by the substandard toilet tank rupturing. I would hope that you will do the right thing and if you would like the defective tank you can arrange to have it shipped from my house. This has been very disruptive and costly to our lives since we have had to *** many hours from work to babysit contractors, obtain carpet and wood samples, etc, etc.

I've tried to contact Crane and was immediately dismissed by the Customer Service Agent that the bolts were too tight, which was not correct since they required no tools at all to remove them. I've been trying to find an email to send them documents but mysteriously they do not publish one. So much for Customer Service. Local Plumbing Experts. Over 30 Years Of Experience. CAmerican Standard Toilet Parts at Lower Prices. F/toolsSave on cordless, gardening, saws, building tools, hand tools & more American Standard Cadet 3 Round Front...$256.25 American Standard White Cadet Pro 10" Rough...$225.58 American Standard Cadet 3 FloWise 2-Piece...$168.00 American Standard 205AA.104.222 Heritage...$437.50 American Standard 216BD.004 Cadet Pro Round...$364.99 American Standard 221DB.004.222 Colony Linen...$196.65 - $223.50 American Standard 2257.101 Afwall Millennium...$134.62 American Standard Linen Cadet PRO Compact...$297.70 - $303.55 American Standard 4225.A164.020 White...$156.40

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Find, Compare, Read Reviews & Buy Find, Compare, Read Reviews & Buy American Standard Toilets & Parts Online @ Yahoo Shopping  •  Want to see your products in Yahoo Shopping? A 2,152 posts, read 8,626,396 times 181 posts, read 884,678 times The Truth About Toilets - fun and interesting facts and statistics provided by American Standard for the Natural Handyman home repair and do it yourself website The Champion� of flushing Armed with these flushing factoids and a complete understanding of consumers� toilet troubles, American Standard invested significantly to design, re-engineer and test an entirely new system for flushing toilets. The result is America�s Best� Flushing System, featured for the first time in the new, aptly named Champion� toilet. �We�ve completely redesigned the inside of the toilet to make flushing virtually maintenance- free,� says Gary Uhl, director of design for American Standard. �This is the best thing to happen to toilets since indoor plumbing.�

Instead of using the typical toilet tank�s floating ball-and-chain system, the Champion has a proprietary Flush Tower� that unleashes the power of water while using no more than 1.6 gallons in under a second. A tight silicone rubber seal functions in place of a corrodible rubber flapper, while an extra-large flush valve allows more water to enter the bowl quietly yet faster and more powerfully. An extra-large trapway ensures there are no chokepoints to worry about, so there�s more volume per flush and virtually no clogging, overflow or fix-it hassle. The Champion lived up to its name when subjected to rigorous testing. For example, in independent tests conducted by SBS U.S. Testing, 41 rubber tubes were sent down the drain in one fast and furious flush. Another flush eliminated 31 synthetic sponges, and a third made 16 cloth napkins disappear. American Standard�s own tests removed up to 29 golf balls in one flush. American Standard ultimately took the Champion to the nation�s seat(s) of power, providing celebrities with the opportunity to �test drive� the toilet�s performance.

Famous flushers include Ty Pennington of TLC�s �Trading Spaces;� fitness expert Kathy Kaehler of NBC-TV�s �Today� show; and Emmy Award winning actress and comedienne Vicki Lawrence of �The Carol Burnett Show� and �Mama�s Family.� While all test drivers expressed awe at the toilet�s superior performance, Lawrence�s reaction best characterized the test drive: �Forget the White House; this is the real seat of power� it�s one small step for man, one giant flush for mankind. Going potty was never so much fun.� To see a visual demonstration of America�s Best Flushing System, visit American Standard The Champion toilet is available at wholesale locations and at retailers. Suggested list price is approximately $400. Other toilet models featuring America�s Best Flushing System will be available in 2004. For more information about America�s Best Flushing System, the Champion toilet or local availability, please call (800) 899-2614. Be careful though, here is one unsatisfied customer

Consumer product reviews of the American Standard Champion toilet I wish I had read the reviews before I bought the Champion. The seal leaked from the first fill. The installer said it probably just didn�t seat properly but that it would after a few flushes. It never did seal, refilling itself every 15-20 minutes. The wasted water and the constant noisy refill for hours made me just turn it off. The tank completely emptied itself through the leaking seal after the shut off. American Standard was contacted and said they would not replace the toilet as "it was their most popular model". The lamest response I have ever heard from any manufacturer. I took copies of the complaints from this site to Home Depot and at least they stood behind their reputation and are replacing it with another brand. 319 posts, read 1,115,497 times 2,408 posts, read 8,627,208 times Originally Posted by AnotherBravesFan I've read good things about Toto but have never owned one before.