3 Day Blinds Employment Review

3 Day Blinds Reviews Filter Filter 62 Employee Reviews Popular Rating Date The other design consultant are nice (in 6 reviews) Accesible and supportive District Manager (in 4 reviews) There is no support for the customer service agents so even if you do get through to them they often can't be of help (in 6 reviews) upper management doesn't care about the field (in 6 reviews) Feb 25, 2016 Helpful (2) I have been working at 3 Day Blinds full-time (More than 3 years) Pros great manager, customer care work hard to support sales and customers Cons Senior management has been there over 20 years and not in touch with real business cultures Advice to Management appreciate your district sales manager Aug 17, 2016 Helpful (2) Pros 3 Day Blinds is an innovative in home selling company with a great product line; customers appreciate being able to select quality window coverings without leaving their home. Cons Training gives you about 50% of what you actually need to know to do the job; I never understood why after investing a month in training new sales reps they just throw you out into the field with very little support.
I was hired to cover a specific county / sales territory but soon found that I would spend only about 50% of my time in that territory; appointments are poorly managed causing a lot of travel time added to your work day; some days driving 120 miles or more. A typical work day was 12 hours long, 8 hours on the road (3 appointments in various cities) with three or four hours of order placing, paperwork and follow up once at home. 80 hours a week, impossible to get an actual day off, mandatory nights and weekends, no positive culture for employees to have a life while working for this company. Market is inundated with discount coupons so when a coupon is presented the sales person basicallyl looses their commission, some days you literally are working for nothing! Any errors you make are taken out of your pay via a lowerd commission rate. Management is concerned only with sales numbers; turnover is very high morale is very low. Advice to Management A more positive company culture focused on employees being able to have quality time off would improve morale and reduce turnover.
New sales people need more support in the field as they begin. Appointments and territories need better management. Sales people should not be penalized financially when a customer presents a coupon. Decorative Mirror Wall Clock InstructionsYou can't grow a market if you are constantly having to hire and train new salespeople, take care of the ones you have!!! Turquoise Drape ChandelierJun 21, 2016 Helpful (8) I worked at 3 Day Blinds full-time (Less than a year) Pros Intense paid training. Blue Eye Bulldog Puppies For SaleYou will walk away with a wealth of knowledge. Provide reps with technology, phones, thinkpad, samples Cons After paid training you are on commission only. The problem is every coupon, discount, comes from the reps pocket.
There were times when I was working for free. My region was suppose to be local however there were times I was driving close to LA over and hour away. I had to use my car and gas. The kicker was you were suppose to get 3 leads a day. I was getting 2 leads on a good day. and sometimes no at all. They claim you can make $60k + not a chance. Advice to Management You have a high turn over rate because you make false income claims. Why pay for training and then leave the sales rep to die in the field. It would suit you to pay a base salary with commission as opposed to nothing. Also, the shipping issue is a nightmare. I had clients items backordered for a month at a time with no communication. The community relies on everyone sharing – Add Anonymous Review Jun 22, 2016 Helpful (5) I worked at 3 Day Blinds full-time (More than a year) Pros You can chat with customer service agents online Cons Passing the buck is rampant. The product is not American made and is very cheaply crafted. They get it wrong a large percentage of the time.
There is no support for the customer service agents so even if you do get through to them they often can't be of help. They have to escalate and then the person who it gets escalated to never gets back to you. Advice to Management Change the name to reflect the actual product timeline so all of your employees aren't being bombarded by angry customers. Bring production into America to support our economy. For the amount you charge you should be producing Hunter-Douglas quality product but you don't. Do not throw lower level employees under the bus. Treat your installers better, give them a better salary closer to the industry standard. Pay your sales rep a base salary. Every type of employee is mistreated by 3 Day and pass around that frustration so no one can work together peacefully and effectively. Apr 24, 2016 Helpful (3) I worked at 3 Day Blinds full-time Pros None this company will use you all while telling you how they have integrity, etc Cons They should tell you it's a volunteering opportunity.
That you can pay them to where your car out Advice to Management Get a clue. Why don't you get exit interviews. You get reviews for everything else and even bribe for them Mar 25, 2016 Helpful (6) Pros Co-Workers are great, a great team is something that everyone wants.Benefits are not the worst but not the greatest. They tend to not to care about what the lower ranks feel.Turn-Around is high even for non-sales positions. Advice to Management Stop blaming the employees for leaving and start looking at management for a reason (non-sales positions) Apr 1, 2016 Helpful (5) Pros For the most part company does a good job on the product and customer service. Cons It is not a 100K job or any where near it. Top DC's may make this, yet they have been in the industry forever. Average to fair DC's make 20K to 30K. You are not able to sell at retail so you average 5 to 7% commission. They constantly talk about the fabulous Bonus structure yet it is near impossible to earn because they go by error rate of 1% and under.
If you miss measure or customer does not like what they order you are penalized. Very few make the double and triple bonus they constantly tout. It is long hours and ends up a minimum wage position. Maybe 5 years in you will begin to make good money. They are very dis ingenuous about what the position really is. Most sales positions exaggerate yet 3 Day is blatantly dishonest.. Turnover is very high. Advice to Management Pay your DC's fair market commission of a flat 10% and stop being so dishonest about what the compensation really is. This would probably result in happier customers and employees. Nov 25, 2015 Helpful (18) I worked at 3 Day Blinds full-time (Less than a year) Pros There is nothing that is good about this employer. Anything you read in other reviews that says anything positive should not be considered. Cons I come from owning my own business doing window fashions and successfully selling the business. I joined 3 Day to just concentrate on selling and making customers happy.
The training is horrible.The local management are just a bunch of retread old biddy Ethan Allen cast offs.The compensation plan docks commissions if discount is greater than 20% yet they flood markets with coupons for greater than 30% (buy one get one 50%).They are private equity owned so their only focus is on the bottom line despite their claim that they care and are "one team". Their motto should be "burn and churn". Advice to Management Rethink everything you do from training through comp plan to what type of management style you practice. Oct 21, 2015 Helpful (4) Pros Flexible schedule, great support team, bonus and commission opportunities are good Cons None that I can think of Nov 9, 2015 Helpful (2) I have been working at 3 Day Blinds full-time Pros flexible, you meet great people and it is good for someone that is not the sole provider of the family finances. Cons a lot of driving and the commission structure is a little hard to understand at first until you get paid. Very detailed in measuring, easy to make errors on orders.